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Our Team


We are a Commercial Janitorial Service based in Chicago

Meet The Team

We highly focus on providing best-in-class customer service. We don’t just say this; we believe it and practice it day in and day out.

“They saw me. I was a cleaner at a building, and they saw me! They watched me and they offered me the opportunity for growth. Crescent appreciates their team, and they truly offer a path for improvement if you want it. I am now an Area Manager for Crescent and couldn't be happier with my team. If you want to grow with a company, work hard and Crescent will see you!”

Maria ReynaArea Manager

Mike Navin

Mike graduated from Loyola University in Chicago and started his career in corporate mergers and acquisitions. Prior to entering the janitorial industry, he was a principal with a real estate development and management company. In 2002, he joined Crescent as the CFO and became the sole proprietor & President in 2011.   Mike is Treasurer of the Suburban Contractors Association which is responsible for the negotiations of the Collective Bargaining Agreement. He is also a Trustee  for the Local 1 401K retirement fund. As Crescent’s fearless leader, Mike guides Crescent’s direction and growth.   When Mike isn’t working, he prefers to be on the golf course honing his love of the game or attending Sox games.  Mike and his family reside in Glenview.

Executive Vice President

Robert Collins

Robert has over 30 years of experience in facilities services with his past 27 years in commercial cleaning. Bob attended the University of Illinois at Chicago. His responsibilities include day-to-day company operations, compliance, business development, client satisfaction, and management of commercial operations.  Bob is Crescent’s cheerleader and cleaning equipment tech guru, always willing to try something new that could help our team and customers see better results. In his free time, Bob aspires to, but falls woefully short of being a rock god guitarist. Humboldt Park is home for Bob, his family and Mini-Bernedoodle, Harry.

Vice President of Business Development

Tom Frye

Tom is Crescent’s Vice President of Business Development. Tom’s 14 years in the commercial real estate industry includes Business Development roles with Harvard Maintenance and Millard Group, in addition to a property management role with Colliers International.  Tom is responsible for Crescent’s brand development, continued growth, and ensuring our client’s needs are met with the highest standards.

Tom earned his MBA in Organizational Behavior from Lake Forest Graduate School of Management and also holds certifications in Strategic Thinking, Data Analytics, and Change Management.

Tom is active in industry associations and was honored to serve on the Board of Directors for BOMA/Suburban Chicago. He was the Chairman of the Membership Committee and developed the Executive Office Circle along with the Industrial Circle. As an active member, he played a vital role in the growth of the association. Due to his dedication and commitment to BOMA, Tom earned the Associate Member of the Year Award and the President’s Award in 2018. Tom has also been active in AMFP, BOMA/Chicago, CREN, the Goldie Initiative, IREM, and the Mag Mile Association.

In his free time, Tom enjoys coaching baseball, football, softball, wrestling, and playing guitar. His favorite role is being “Dad” to his four children, Isabella, Olivia, Thomas, and Lila.

Director of Support Services

Gordana Mihajilica

Gordana has spent her entire 15-year plus year career in the janitorial industry in Administration, Human Resources and Operations. She is Crescent’s Leader of all Support Services including Accounting and Payroll. Gordana is the heart and soul of our office and continues to drive excellence with all our management staff.  A native Serbian, Gordana loves to travel and explore.  A true animal and nature lover, Gordana calls DesPlaines home.

Human Resources Manager

Gisel Delgado

As a US Veteran, Gisel knows about hard work, organization, discipline, and leadership.  For Gisel working with others and directing projects is where gratification comes from.  As the Project Manager for the Lyric Opera, her skills were put to good use with the ever-challenging days that Lyric would present.  From shows to special events, Gisel handles every task with professionalism.  Gisel spent 18 years at Lyric Opera before being offered the opportunity to come to Crescent in the role of Operations Support Specialist.  In her new role at Crescent Corporate, Gisel excels in coordination and keeping the Ops group organized and on point.  Gisel, family and doggo live in Chicago.

District Manager

Teresa Pena

Teresa began her career as a team member for UPS and quickly became part of their management team at the ripe old age of 19. Since joining Crescent, Teresa coordinates with on-site project managers and supervisors. Teresa oversees overall operations support, day teams and projects teams. Equipped with over 10 years of industry experience, she lends her experience with staffing to assist recruiting when needed.  Teresa enjoys expanding and sharing her knowledge with her teams.  She is a true leader and problem solver as evident from her experience as a Police Explorer for 2 years.  Her good nature and lead by example mindset lend herself as a valued senior manager to Crescent’s leadership team.  Teresa, her son, and their kitten reside in Joliet.

Area Manager

Laura Carrillo

Laura started 20 years ago in the cleaning industry as a floater but quickly became a supervisor then a non-working lead in a class A Chicago office building.   In 2019, Laura was offered the role of Project Manager for Shedd Aquarium.  Currently, Laura handles our suburban day porters as an Area Manager.  In addition to singing, Laura enjoys biking in the forest preserves and working with her church.

Area Manager

Marbella Hernandez

Marbella has been in the janitorial industry since 2010.  As a shift supervisor for a large delivery service, she learned quickly what “real cleaning” was.  A recent grad of the Diversey School training program (which Marbella won the award of outstanding pupil), she happily transfers these and her own skills to her team.  Born in Mexico City, raised in Chicago, attending Roberto Clemente High School in Humboldt Park & Morton College, Marbella now calls Oak Lawn home.

Marbella loves the everything outdoors, parks, fishing, and hiking. She can be seen on rivers and lakes with her family. Cooking is a passion as is, playing volleyball and gardening in her free time. She is the proud momma of a 19-year-old daughter, 3 stepchildren and a dog named Loki.

Area Manager

Maria Reyna

Maria started as a cleaning team member and showing skill as a leader and mentor quickly rose to supervisor and now Area Manager.  To know Maria is to know she loves to mentor.  She is an empathetic but strong leader.  Maria attended St Augustine College and in her free time, Maria enjoys hanging out, listening to music with her dog, family, and friends.  Maria is an avid jet skier and sky diver.  Berwyn is Maria’s home.

Area Manager

Dusanka Petrovic

In 1991 Dusanka Petrovic started working with National Cleaning Company as a custodian.  Less than 2 years later Dusanka was promoted to Supervisor with ISS where she stayed for 3 years.  Her role as a supervisor continued for another 4 years with Lakeside Building Maintenance.  She sought advancement and joined UNICO as a Project Manager at the Allstate campus in Northbrook where she thrived for 13 years. Able acquired the contact in 2013 and Dusanka became the Suburban Area Manager in 2018. In 2024, Dusanka joined Crescent Cleaning handling our north and northwest suburban portfolio.  Dusanka enjoys long walks in a forest, connecting with old friends and cherishes her volunteer work to help provide food for children and families with needed meals with Feed My Starving Children.

Senior Project Manager

Jorge Rodriguez

An industry expert of almost 20 years, Jorge brings his positive attitude and vast knowledge to his team and buildings.

Born in Peru excelled in school where he graduated high school at the age of 16. His family moved to Chicago shortly thereafter where Jorge studied computer science and quickly became fluent in English.

Jorge has a super sense of humor and often has the office doubled over in laughter.

Jorge lives in Aurora with his wife, two kids and a husky name Maya. He is an avid gamer and tinkerer.

Project Manager

Esmeralda Iecho

Project Manager

Alma Gonzalez

Project Manager

Hayde Reynoso

A native of Chicago and currently living in Logan Square with her family and doggo, Hayde is an up-and-coming star in the Crescent family.  As the Project Manager at Lyric Opera, Hayde’s rise to her current position has been stunning.  Starting as a porter only 3 years ago, Hayde’s hard work and dedication have put her on a path of success.  In her free time, she enjoys cooking and flea markets.

Administration & Recruiting

Brenda Sandoval

Starting in 2021 Brenda came to work with Crescent, cleaning Gucci.  Her manager saw Brenda’s commitment and hard work and asked if she would like to come work in the main office.  In late 2022, Brenda became Crescent’s receptionist, took on more responsibilities and then was promoted to Recruiter.  Brenda provides exceptional customer service to all who call, our office guests and potential candidates.  Brenda’s joyful personality and great sense of humor makes her approachable and relatable and cherished in our office.  Brenda lives in Berwyn with her family and their four dogs.

Projects Manager

Ángel Patino

A consistent and friendly fixture with Crescent, Angel is familiar with all the properties Crescent services as the leader of project teams throughout the city.  Angel’s experience and drive for solution driven excellence is seen in the quality of his team’s work. Angel’s family resides in Berwyn.  He enjoys playing baseball and soccer.

Assistant Projects Tech

Arturo Ornelas

Born in Guanajuato, Mexico, Arturo is the eldest of four brothers, and was born on December 25.

Arturo has two children, an 18 year old and his 13-year-old princess. In his free time, he loves playing and watching soccer, going out with friends, eating at new restaurants, exercising, and hiking.

Projects Specialist

Jesus Chavarria

Our Mission at Crescent is to create clean, healthy & sustainable environments through innovation and employee empowerment.

At Crescent Cleaning Company we are leveling the playing field - for everyone.

No matter who you are, where you are from, how you think or who you love. We believe you should be you.

Be who you want to be.
Be your best self.
Be human.

We are united with our team members and our customers in standing for what is right. We will always acknowledge the truth.

We will always strive to be better.
We will always listen, but we will not remain silent.